How to give Honeybound collaborator access to your Shopify store

Key takeaways

What to remember

• Honeybound should request Shopify access as a collaborator, not through your owner password.
• Shopify collaborator requests use your permanent `myshopify.com` URL and a 4-digit collaborator request code.
• The merchant approves the request and controls permissions.
• Grant least-privilege access for the project, then revoke or reduce access when work is complete.

How to Give Honeybound Access to Your Shopify Store

To grant Honeybound access, provide them with your permanent myshopify.com store URL (e.g., example-store.myshopify.com) and your 4-digit collaborator request code. Do not share your Shopify password.

Honeybound will use this information to send a collaborator access request through Shopify’s Partner or Dev Dashboard. You’ll then receive a notification in your Shopify admin, where you can review the request and approve the specific permissions Honeybound needs.

Finding Your Collaborator Request Code

1. In your Shopify admin, go to Settings > Users > Security.
2. Locate your Collaborator request code.
   • If you don’t immediately see it, check user or security settings; the label might vary slightly depending on your Shopify admin version.

What Permissions to Grant

Follow the principle of least privilege: approve only the permissions required for Honeybound’s current project. Here are examples:

Work	Likely Permissions
AI commerce readiness audit	Products, online store/pages, themes, navigation/content, relevant app/report access if needed
Theme or storefront fixes	Themes, online store, files, products (if product data is involved)
Product structured-data cleanup	Products, metafields/custom data, files/images (if media fixes are included)
Analytics/event tracking setup	Apps, pixels/customer events, online store/theme access, order/report access only if validation is needed
Copy/content updates	Online store pages, blog posts, navigation, files (if images are involved)

Remember, you can adjust or remove permissions later in your Shopify admin.

Why Collaborator Access is Safer

• You retain full ownership of your store.
• Honeybound uses its own Partner-managed access, not your password.
• You control the scope of permissions.
• It doesn’t count towards your staff limit.
• Access can be revoked when the project ends.
• The entire process happens within Shopify’s secure environment.

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Frequently asked questions

Do I need to create a staff account for Honeybound?

Usually no. Shopify collaborator access is designed for Partner support and does not count toward your store staff limit. A staff account is only needed for edge cases that collaborator accounts cannot support.

Where do I find the collaborator request code?

In Shopify admin, go to Settings, then Users, then Security, and look for the collaborator request code. Shopify admin labels can vary by account type, but the setting is tied to collaborator access security.

Should I give Honeybound full access?

Not by default. Approve only the permissions needed for the work. Full access should be reserved for projects where the scope genuinely crosses many areas of the store.

Is it safe to send my Shopify password instead?

No. Shopify documentation says asking a merchant for their password, or using a merchant credentials to access the store, is prohibited. Use collaborator access instead.